My Singing Monsters FAQ

Accounts, Log Ins, and Transfers

Oh no, your Monsters are lost and you need help finding them?! Maybe you got a new device and can't remember how you logged in? Did your game or device recently update and your game started over?! Don't worry, the Monster-Handlers are usually pretty good at finding missing Monsters! These frequently asked questions will cover how to locate lost progress, transfer accounts between devices or log in methods, and what happens when you uninstall the game. Keep in mind that most of these situations m...

Connection and Loading Issues

Having some trouble loading My Singing Monsters? Stuck on the loading screen? Receiving an error message or an authentication issue? These frequently asked questions will cover any error messages or connection issues that might be experienced when launching the game. Force quitting the My Singing Monsters app is the best way to resolve any temporary issues and clear bad data. When you open an app and then minimize it, it stays running in the background with a memory of what you just did. If you...

Tribal Island

The game-changing Tribal Island is here! Just as the last of the Rare monsters was revealed, this extraordinary new realm sprang into existence and ignited a new challenge for novice and seasoned players alike. It's up to you to form a Tribe with your Friends and keep your monster well-fed to raise your Tribal Level, earn Star Power, and redeem Tribal Rewards. You may even unlock "an ancient secret of the monster world! Join together with your friends to create a Tribe and unlock an ancient secr...

In-App Purchases and Offers

Trying to make an in-app purchase, complete TapJoy offers, or watch video speed-ups but something went wrong? Come here for all the information you'll need on how to get the currency you've earned! From unlocking premium items to checking purchase status to requesting a refund, these questions should have you covered. Please don't hesitate to submit a ticket if you have not received your currency, and a Monster-Handler will be waiting to assist - we will always honor a purchases made in-game. ...

Sound, Animation, or Game Issues

Did your Furcorn stop singing? Are your Monsters out of sync? Maybe your Monsters just stopped singing or dancing altogether? Is your Bakery burning food? Can't seem to place a Monster on the Island when you know you have plenty of beds? The Monster-Handlers have made this list of frequently asked questions about any sound, animation, or game issues that you may experience while playing My Singing Monsters. Some of these issues may require some special Monster-Handler attention, but don't worry,...

Verification and Password Recovery

Having trouble logging in because you can't remember your password? Tried to bind your email account, but the email didn't verify? Maybe you bound your account to the wrong email by accident? These frequently asked questions will cover how to recover your password and verify your bound account on My Singing Monsters for logging in. Whether you used email, Game Center, or Facebook, the Monster-Handlers have got you covered! Some of these solutions may require a Monster-Handler helping hand, so pl...

Dipsters and Keys

Timid in the light, Dipsters make their homes underground. The muffled monster music from above gives Dipsters the courage to rise up and join in the harmonious melody! ...although though it may only be one note at a time. Dipsters are resourceful creatures, and collect natural materials to disguise the entrances to their tunnels. No one knows how far a Dipster hole goes. This page will give you all you need to know about collecting Keys, and soon you'll complete your Dipster collection on all I...

Wublin Island

Coursing with the Supernatural element of Electricity, Wublin Island's true origin is unknown. Thanks to clues recovered from its static surface, the going theory is that this realm was designed and brought to life by a mysterious entity who wanted some playmates. Its solution? To create those playmates from its own imagination, and zap them into being using the power of electricity. And thus, the Wublins were born. A shocking idea, to say the least. This realm is unlike any before it... and lik...

Werdos and Relics

A whole new breed of Monsters are arriving on Plant Island; meet Tawkerr and Parlsona, the very first Werdo Monsters! These unique new Monsters are the very first Singing Monsters with the ability to sing lyrics so be sure to collect enough relics to unlock their mysterious music! Every monster knows... how the plants grow! And every monster cares! And they know how they shape and they feed them! And they keep them alive! Let's watch plants grow! Let's watch plants grow! Learn all about Relics, ...

Social and Friends

Everything in My Singing Monsters can be enjoyed on your own, but there's lots you can do with your Friends as well! This guide will have all the information you need to update your display name so people can find and recognize you, sync your profile to social media to share, and add new Friends. Looking to refer a Friend or invite more people you know to play with you? Your Friends can help with breeding speed-ups and Torch lighting, and you can share all your new Monsters on Facebook or Twitte...

Mini Games

There are others things to do hidden around the Monster World outside of breeding and collecting! Play with your Monsters in the Castle Memory Game and try to beat your best score, or win some great prizes on the daily and weekly scratch tickets (or spend Diamonds for extra tickets and games). These games let you earn Monsters and some premium currencies for free. Check out this guide for all the information you need to find these games and play them, and best of luck winning a grand prize! ...

Islands and Teleporting

You might start on Plant Island, but there are many more Islands to explore in My Singing Monsters! Whether their the more Natural Islands of Cold and Earth or the more mysterious and mystical Islands like Ethereal and Shugabush, these questions will answer anything and everything you need to know about all the Islands in the Monster World. Feed your Monsters to level them up to create new songs and display your collection on Gold Island or teleport Monsters to Ethereal and Shugabush Island to b...

Goals and Leveling

Every Monster you breed, food you bake, obstacle you remove, or goal you complete, you earn experience (or XP) to help your game level up and unlock new and fun features! Wondering how to track or collect you XP? Maybe there's a goal you completed but you didn't get credit? Wondering how or why you or some players have a moniker under their display name when you visit their Islands? Learn everything you need to know about goals and leveling up your game! From completing and claiming rewards to u...

Structures and Decorations

The Monsters aren't the only things you'll find on the Islands - there are many structure and items that work together to bring the Monster World to life! From increasing breeding time or chances for rares to making more room for more Monsters, you'll find the answers you're looking for here! Learn how to bake Food, record your own custom songs, earn free Diamonds, increase Monster Happiness, create dazzling light displays, or even change your Island's song tempo. These questions cover everythin...

Monsters

Mammotts, Entbrats, and Furcorns, oh my! From breeding and hatching to buying and selling, this section of the FAQ will cover anything you need to know about getting new Monsters on your Island. Whether that's making new ones, keeping your Monsters happy and well-fed, naming them, earning Coins, or making room for new Monsters, you can find all that info here! From Plant Island to the far-reaches of the Monster World on Ethereal and Shugabush Islands, you'll find all the answers here - collect t...

Logging In and Accounts

Trying to play My Singing Monsters but have a few kids or players who each need their own accounts on one device? Worried about losing your anonymous account? Would you like to use Game Center or Facebook to log in instead of an email? The following frequently asked questions will help players with creating and logging in to My Singing Monsters accounts. This includes creating new accounts, binding accounts to make them more secure, and managing accounts for multiple players on one device. ...