Troubleshooting

Did your Furcorn stop singing? Are your Monsters out of sync? Maybe your Monsters just stopped singing or dancing altogether? Is your Bakery burning food? Can't seem to place a Monster on the Island when you know you have plenty of beds? The Monster-Handlers have made this list of frequently asked questions about any sound, animation, or game issues that you may experience while playing My Singing Monsters. Some of these issues may require some special Monster-Handler attention, but don't worry,...

Having some trouble loading My Singing Monsters? Stuck on the loading screen? Receiving an error message or an authentication issue? These frequently asked questions will cover any error messages or connection issues that might be experienced when launching the game. Force quitting the My Singing Monsters app is the best way to resolve any temporary issues and clear bad data. When you open an app and then minimize it, it stays running in the background with a memory of what you just did. If you...