Samsung Sunset

We've made the difficult decision to remove My Singing Monsters from the Samsung Galaxy Store. If you'd like to continue playing on your device, you will need to download the game on the Google Play Store. Feel free to also contact the Monster Handlers if you're having any trouble with this process!

How can I continue playing My Singing Monsters on my Samsung device?

You will need to follow these steps download the game on the Google Play Store and recover your account:

STEP 1: Uninstall My Singing Monsters

Follow the steps here to uninstall My Singing Monsters on your Samsung device.

STEP 2: Install My Singing Monsters from the Google Play Store

1. On your device, open Google Play Store or visit the Google Play store on a web browser.
2. Search for My Singing Monsters.
3. Select My Singing Monsters.
4. Select Install.
5. Follow the on-screen instructions to finalize the installation.
6. Launch My Singing Monsters

STEP 3: Log in to your Account

You can regain access to your account by tapping Log Out from the Options Menu, then the Change User button in the lower-left corner of the screen, and selecting the login method associated with your account.

If you are still experiencing difficulty recovering your account, please complete a support request using the form. Please categorize the request as “Lost Account” and include the BBB ID of the account that is displayed in the new account.